“FloodTow” – Cloud App

FloodTow is a commercially available, web-based application developed to manage the complete life cycle of a tug boat company’s Towing Order. The application life cycle includes managing the pickup point to drop-off point and everywhere in between. The application was developed by CRM in association with Gowlland Towing Ltd in Campbell River, BC.

Once a Towing Order has been imported or inputted into the system, the application tracks the order and produces a customer invoice when the delivery is complete. The stages in the life cycle of the Towing Order include: inserted, accepted, put into a tow, delivered and invoiced. The system then notifies recipients via email of the towing order status changes. Towing orders may be imported using a CSV format, and delivery notices and invoices are sent via CSV and PDF format.